The Hermitage Hotel Mt Cook Aoraki / Mount Cook, Aoraki / Mount Cook

The hotel had stunning panoramic views of Mt Cook but was affected by noise from the elevator and loud visitors. The service was helpful but needed more training and strict rules made guests uncomfortable. The location, surrounded by snow-covered mountains, was the standout feature. The dining experience was a mix of amazing dishes and disappointing options. Overall, a lovely location with some service and noise issues.

The hotel offers great views at a reasonable price off-season and the rooms are very tidy. However, the lack of soundproofing can be a downside as noise from outside and above can be heard.

My stay at the hotel was exceptional. The rooms were spacious, clean, and had good views of Mt Cook, plus the comfy beds ensured a restful night's sleep. The hotel never felt crowded, offering a great atmosphere for relaxation with a stunning view of the mountains right from the room.

I stayed at a hotel with direct views of stunning Mt Cook, which was unexpected but surprisingly beautiful. The room, although not the one I had originally booked, was spacious and had a minimalistic design. The service varied throughout the day but was exceptional when we were upgraded by a thoughtful staff member who understood our desire for a perfect view. The unbeatable location with unobstructed views of Mt Cook and the surrounding valley mountains more than made up for any shortcomings. The dining experience was diverse, with some fabulous breakfast options. Overall, a comfortable stay with incredible views and delicious food.

The hotel offers a wonderful view of Mount Cook and spacious rooms that are clean and decent. The service is friendly but somewhat lacking due to staff shortages. The dining options are varied, with a particular highlight in the Alpine Room. The location is ideal for hiking and enjoying the breathtaking scenery.